I want to stay connected and would love to pop into your inbox often with encouraging information.

Please Take a Second to Do This!

But sometimes an email we really wanted goes to our spam & we never see it.

To make sure this doesn’t happen, it’s easy to “whitelist” certain folks, to keep them coming into your inbox where you want them.

The email I will use to reach you is Michelle@soulyrested.com. Using that email address, you can follow the directions below.

First, find your email provider below…

Gmail 

There are several ways to whitelist emails in Gmail.

1. Add a sender to contacts.

If you’ve already received an email from the person, they will be automatically added to contacts unless you disable this feature. If you’re expecting someone to message you, sign into Google Contacts and add the sender manually.

2. Locate the messages you want to always go to your inbox.

Once you open the email, go to options and select “Filter messages like these.” The sender information will be pre-filled. You can add more senders or click “Create filter”, then “Never send it to spam.” You can also mark the conversation as important and categorize the message so it goes to your “Primary” tab or wherever you want to send similar messages. Another way is to drag the message to your primary inbox.

3. Create a whitelist.

Finally, if you’re using G Suite Basic, G Suite Business, or Enterprise Plus, you can add senders to your allow list to safelist them by the IP address of the sending mail servers. This paid feature is worth the investment if you need to make sure follow-ups from clients and prospects never go to spam.

Outlook 

Microsoft Outlook has “Block and allow” settings to manage which senders you trust and which unwanted correspondence goes to your junk folder.

1. Add addresses using the Outlook-provided contacts manager.

As with Gmail, the first step is to open the contact manager provided by Outlook, and make sure that the sender is recorded there or add them. To add a sender, go back to a message from a contact you want to green-light and “Add to Outlook contacts” by right-clicking the address.

2. Curate a safe-senders and recipients list.

For this step, you need to go to Settings, then Mail, and under Options choose “Block or allow.” The first way to grant access to senders is to add those contacts to “Safe senders and recipients.” Another way is to select “Trust email from my contacts” to mark all your contacts as safe.

3. Check the list of blocked senders.

If the filtering system has sent a wanted message to your junk folder, you will need to unblock the sender. To do this, go to Settings, then Mail. Under Junk email, go to the “Blocked senders” list and remove the contacts you trust.

Yahoo

If you’re a Yahoo user, the process of green-lighting email addresses is similar to that of Gmail and Outlook users. Basically, add the sender’s address via your contacts manager.

From there, you can create a trusted-senders list by adding filters for specific addresses or groups and applying a rule to always send emails from them to your inbox.

Others

Most providers have similar processes for creating emailing whitelists. Most commonly, adding addresses to your contacts manager and adding filters will do the trick. You can also go to your provider’s support page and type in “whitelist” in the search bar to see if there’s a specific feature for that, like in Google’s paid service.